COD Guard

COD Guard for WooCommerce

ELIMINATE FAKE ORDERS & SECURE YOUR REVENUE WITH ADVANCED COD FRAUD PREVENTION

Take complete control over your Cash on Delivery (COD) orders and protect your WooCommerce store from fake orders, RTO (Return to Origin) losses, and fraudulent buyers. **COD Guard for WooCommerce** is the ultimate COD management solution that allows you to instantly verify customers via OTP, apply dynamic fees, and assess risk scores before fulfilling an order. Secure your revenue upfront and easily block high-risk customers who cost your business money.

Easily manage your COD strategy with a highly flexible risk engine. Whether you need to enforce mandatory SMS OTP verification (via Twilio, MSG91, or Fast2SMS), add custom extra fees for COD orders to cover shipping risks, or completely restrict the COD payment option based on cart totals, user roles, or location, this powerful plugin gives you complete flexibility. You can even utilize smart prepaid conversion tools to incentivize customers to switch from cash to prepaid payments using exclusive discounts.
 
Engineered for top-tier performance on modern stores, COD Guard is fully compatible with WooCommerce High-Performance Order Storage (HPOS) and the new Cart & Checkout Blocks. Maintain a flawless, secure shopping experience with automated blacklisting (by IP, phone, or email), detailed analytics, and intelligent fraud scoring—giving you a reliable way to maximize genuine sales and minimize return losses without writing a single line of custom code.
 

 

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30-Day Money-Back Guarantee

Try COD Guard risk-free. If the plugin isn’t the right fit for your WooCommerce store, you can request a refund within 30 days.

Choose Your WooCommerce Plan

Choose a COD Guard license that fits your business. Get flexible pricing options for a single WooCommerce store, multiple websites, or unlimited sites.

1 Site License

$49/y

7-day Free Trial

Most Popular

3 Sites License

$99$79/y

7-day Free Trial

100 Sites License

$199$99/y

7-day Free Trial

Plugin ScreenShot

See how COD Guard for WooCommerce makes it easy to prevent fake orders, automatically verify customers with SMS OTPs, and incentivize buyers to switch to prepaid payments with custom discounts to protect your store’s revenue and eliminate RTO losses.

Core Features & Capabilities

Real-Time SMS OTP Verification

Eliminate fake phone numbers and unverified orders instantly. COD Guard integrates seamlessly with top SMS gateways like Twilio, MSG91, and Fast2SMS to send a One-Time Password (OTP) to the customer’s mobile device at checkout. The order is only placed once the customer successfully enters the OTP, guaranteeing that the buyer is genuine and reachable for delivery.

WooCommerce COD Extra Fee and Surcharge Configuration
WooCommerce COD SMS OTP Verification Checkout Screen

Dynamic Extra Fees for COD

Cash on Delivery often incurs extra shipping and handling charges from couriers. Automatically offset these costs by applying a dynamic COD fee to the customer’s cart. You can configure rules to charge either a fixed amount or a percentage of the total order value whenever the COD payment method is selected, protecting your profit margins.

Conditional COD Restrictions

Take total control over who can use Cash on Delivery. Create advanced restriction rules to hide or disable the COD payment gateway based on specific conditions. You can restrict COD based on maximum or minimum cart totals, specific shipping zones, zip codes, or even user roles—ensuring COD is only available when it’s safe and profitable.

Restrict Cash on Delivery based on WooCommerce Cart Total and User Role

Smart Fraud Risk Scoring

Stop guessing which orders are legitimate. The built-in risk scoring engine analyzes multiple data points during the checkout process to calculate a fraud risk score for every COD order. High-risk orders are clearly flagged in your WooCommerce order management screen, allowing your team to manually review or cancel suspicious transactions before shipping them out.

WooCommerce COD Fraud Risk Scoring and Analysis Dashboard
WooCommerce Blacklist Manager for Blocking Fake COD Customers

Automated Customer Blacklisting

Protect your store from serial returners and known scammers. The comprehensive Blacklist Manager allows you to block specific Phone Numbers, Email Addresses, and IP Addresses from using the COD payment gateway. If a blacklisted user attempts to check out, COD will simply be unavailable to them, drastically reducing your RTO (Return to Origin) rate.

Prepaid Conversion Incentives

The best way to eliminate COD risk is to secure payment upfront. COD Guard includes smart conversion tools that gently nudge customers to switch from cash to a prepaid payment method (like Credit Card or UPI). By offering an automated, custom discount percentage when they switch, you can secure revenue instantly and dramatically reduce the chance of canceled deliveries.

WooCommerce Convert COD to Prepaid with Discount Incentives
WooCommerce OTP SMS Gateway Integration and Provider Setup

Seamless SMS Gateway Integrations

Ensure reliable and lightning-fast OTP delivery across the globe. COD Guard comes pre-integrated with industry-leading SMS providers including **Twilio**, **MSG91**, and **Fast2SMS**. Easily connect your preferred provider by simply entering your API keys. The flexible routing ensures high deliverability rates, so your customers never abandon their carts while waiting for a verification text.

WooCommerce Advanced OTP Configuration and Verification Limits

Advanced OTP Configuration & Limits

Customize the OTP verification process to perfectly match your security needs. Gain granular control over the verification flow by setting the exact OTP length (e.g., 4 or 6 digits) and defining the OTP expiration time. To prevent SMS spam and abuse, you can easily configure maximum retry limits and resend cooldown timers, protecting your API credits while maintaining a smooth user experience.

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Technical Compatibility

Frequently Asked Questions

How does WooCommerce OTP verification reduce fake COD orders?

COD Guard forces customers to verify their identity by sending a One-Time Password (OTP) via SMS to their mobile phone during checkout. If the customer enters a fake number or cannot provide the correct OTP, the Cash on Delivery (COD) order will not be placed. This instantly filters out bots, pranksters, and unreachable buyers, drastically reducing your Return to Origin (RTO) rate and shipping losses.

Yes! COD Guard allows you to seamlessly add a dynamic extra fee to any Cash on Delivery order. You can configure this surcharge as a flat fixed amount (e.g., $5) or as a percentage of the total cart value (e.g., 2%). This helps you offset the additional courier handling charges associated with COD shipping and protects your profit margins.

Absolutely. The advanced restriction manager lets you conditionally hide or disable the Cash on Delivery payment gateway based on your specific business rules. You can restrict COD based on maximum or minimum cart totals, specific shipping zones (like high-risk zip codes), or even limit COD availability to specific user roles, ensuring you only offer cash payments when it is safe to do so.

To help you secure revenue upfront, our plugin includes a smart conversion tool that incentivizes customers to switch from COD to a prepaid payment method (like a credit card or digital wallet). When a customer selects COD at checkout, the plugin displays a customizable prompt offering them an immediate discount (e.g., 5% off) if they switch to a prepaid option. This is a highly effective way to guarantee sales and eliminate delivery risks.

COD Guard is built to be globally compatible and comes pre-integrated with industry-leading SMS providers. Currently, it supports direct integration with **Twilio**, **MSG91**, and **Fast2SMS**. Simply enter your API credentials in the plugin settings, and the system will automatically handle the routing and delivery of OTP messages to your customers’ phones.